Operational Support
Providing Expert Profiles
Professionals whose expertise aligns with your company’s needs.
Project Manager
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– Lead projects by building, organizing, coordinating, and guiding the project team in line with the project requirements (timelines, costs, quality)
– Manage risks (identify risks and implement action plans)
– Set up dashboards and reporting
– Improve communication within projects
– Enhance project documentation management
– Implement project management processes
Change Management Specialist
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– Conduct audits
– Explore different scenarios to identify potential opportunities
– Contribute to defining the strategic objectives of the change initiative
– Develop a communication plan and ensure the implementation and progress of each phase
– Support stakeholders and departments during the implementation of change initiatives
– Develop and maintain documentation related to the change process
PMO / Program Manager
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– Define and improve project management methods and processes
– Coordinate projects in alignment with the company’s strategy
– Manage project portfolios
– Oversee costs, quality, timelines, and risks across all projects within the portfolio
– Review and implement action plans to optimize the use of allocated resources
– Establish project management methodologies
– Identify priority projects and recommend trade-offs
Trainer
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– Train employees in project management methods and best practices
– Train employees in operational planning
– Train employees on project portfolio management tools (MS Project Professional, MS Project Server, SAP PPM, etc.)
– Deliver training sessions with varying levels of complexity for different types of audiences
– Provide customized training programs
– Train employees in project financial management methods
Coach
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– Provide one-on-one coaching with project managers: work on real-life situations and on managing their projects to address specific needs
– Facilitate group coaching sessions with project managers who share similar challenges: encourage the exchange of best practices and feedback on what works—or doesn’t—in areas such as communication, reporting, project governance, and team management
Planner
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– Ensure the consistency of schedules across stakeholders and manage coordination and communication between them
– Manage planning resources
– Ensure organizational alignment and the harmonization of resources (human, technical, financial, etc.) with the objectives set by project leadership
– Collect and analyze progress data and produce tracking documents and progress reports
– Work with planning tools such as MS Project, SAP PPM, etc.
– Set up performance and monitoring indicators
– Escalate alerts to all relevant stakeholders
Project Financial Management Specialist
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– Define and improve cost management methods
– Contribute to estimating and structuring project budgets
– Monitor and control project costs
– Analyze cost variances and implement corrective actions
– Assess project profitability
– Recommend financial and accounting optimizations for projects
Project Management Methodologies
Our consultants are certified in—or highly proficient with—the following methodologies:
Prosci ADKAR
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The ADKAR model is a change management framework developed by the American company Prosci in 1998, following research conducted across 300 organizations that had implemented major transformations. This model encourages organizations to focus on the actions required to successfully lead change through all its phases and ensure it is sustained over time.
PMI PPM
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The PMP (Project Management Professional) is a project management certification created and awarded by the Project Management Institute (PMI).
This certification is based on the Project Management Body of Knowledge (PMBOK Guide) and validates the fundamental knowledge and core competencies required in project management.
Scrum & Agile
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Agile approaches make it possible to adapt and respond to evolving customer needs, notably through close collaboration between stakeholders, working software, and the active involvement of the customer throughout the entire development process.
The Scrum framework organizes team work into fixed-length iterations called Sprints, each with a clearly defined objective to achieve.
CMMI
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CMMI is a reference framework designed to assess an organization’s ability to successfully deliver projects in terms of schedule, functionality, and budget. The CMMI model defines a five-level maturity scale.
It is available in three models: CMMI-DEV for system development, CMMI-ACQ for acquisition management, and CMMI-SVC for service delivery.
ITIL
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The Information Technology Infrastructure Library (ITIL) is an internationally recognized framework for IT Service Management that provides a set of best-practice guidelines. ITIL helps align IT services with business needs and is structured around five service lifecycle stages, 5 processes, and four functions.
Lean & Six Sigma
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The main objective of this methodology is to create value with minimal waste while delivering the highest possible quality, all while meeting cost and schedule constraints.
An example of a Lean approach is Lean Manufacturing, which focuses on eliminating non–value-added activities by applying Just-in-Time principles (Kanban, SMED, 5S, Lean Six Sigma).
PRINCE2
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A methodology developed in 1989 whose principles focus on organizing, managing, and controlling every stage of a project. To achieve this, it recommends applying the following principles:
- Anticipate risks and implement mitigation measures
- Verify the quality of the work delivered
- Control the impact of changes on the project
Safe
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SAFe was created in 2011 to help organizations scale Agile across larger initiatives, providing a structured framework to:
- Apply Agile beyond 20–30 people
- Synchronize a large number of Agile teams
- Manage investments in alignment with strategy
- Leverage Agile for large-scale programs
CaSTA
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The CaSTA approach was developed by Teamsquare to structure change management and support within projects and teams. It is built around four stages: Scoping, Strategy, Transformation, and Anchoring. Each stage comes with predefined deliverables, such as the Transformation Charter, the Change Capability Maturity Model, and the Anchoring Plan.